Given this complexity, it's a minor miracle that hospitals function as well as they do, and a tribute to the dedication of administrative and professional staff. And yet recent trends are proving that their best just isn't good enough. According to a study by the think tank Resources for the Future, over 48,000 people in the United States die each year from hospital caused infections. Even more disturbing, a Hearst media study suggests that preventable medical errors (including infections) lead to at least 200,000 deaths per year, double the estimates from several years ago. Patient satisfaction with hospital care is also declining, based on the American Customer Satisfaction Index. And amidst this perfect storm of increasing doctor error and decreasing patient satisfaction, hospitals are under intense pressure to reduce costs due to health care reform, reimbursement restrictions, and economic pressures. It's a tough time to be running a hospital.There are definite several areas that hospitals can address to improve the quality and efficiency of patient care. However, there are too many regulations that have limitied the physicians' decision in the direct care of patients and has also transformed patient care into a semi-robotic care. These have escalated the cost of healthcare.
Via Havard Business review Blog: Hospitals Can Work Better
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